Privacy Policy

Effective Date: October 27, 2026
Operated By: Spoonforks LLC d/b/a LogisticsBro ("LogisticsBro," "we," "us," or "our")

This Privacy Policy describes how LogisticsBro (operated by Spoonforks LLC) collects, uses, and discloses your personal information when you visit, browse, or make a purchase from our website.

1. Information We Collect

When you visit our store or place an order, we collect only the information necessary to process your order, fulfill your gear, and improve your shopping experience:

  • Order & Contact Information: Your name, billing address, shipping address, email address, and phone number.

  • Payment Information: Payment details are processed securely through Squarespace Commerce and its payment processors (such as Stripe, PayPal, or Apple Pay). We do not store your full credit card number on our servers.

  • Device & Usage Data: Information about how you access and interact with our website, including your IP address, browser type, device information, and cookies used by Squarespace to keep your shopping cart active and analyze site traffic.

2. How We Use Your Information

We use your personal information to:

  • Process, print, pack, and ship your orders.

  • Send order confirmations, tracking updates, and post-delivery product review requests.

  • Respond to customer support inquiries and return/replacement requests.

  • Prevent fraudulent transactions and keep our website secure.

3. How We Share Your Information

We do not sell your personal information to third parties. We only share data with trusted service providers essential to running our store:

  • Website & Checkout Hosting: Our store is hosted on Squarespace, which provides the e-commerce platform used to sell our products to you.

  • Print-on-Demand & Fulfillment: We partner with Printful, Inc. to manufacture, print, and ship our apparel. Your name, shipping address, and order items are shared with Printful and shipping carriers (such as USPS, UPS, DHL, or FedEx) solely to fulfill and deliver your order.

  • Payment Processors: Secure payment gateways used to authorize and complete your purchase.

  • Legal Compliance: When required by applicable law, subpoena, or legal process.

4. Cookies & Tracking Technologies

We use functional and analytics cookies provided by Squarespace to remember items in your cart, understand visitor traffic, and keep our site running smoothly. You can control or disable cookies through your browser settings, though disabling functional cookies may affect checkout functionality.

5. Data Retention & Security

We retain order records for as long as necessary to fulfill your purchases, provide customer support, and comply with tax, accounting, and legal obligations. We use industry-standard encryption (SSL/TLS) and security practices to protect your personal data.

6. Your Privacy Rights

Depending on your US state of residence, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise any of these rights, please email us at Support@LogisticsBro.com.

7. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:
LogisticsBro / Spoonforks LLC
Email: Support@LogisticsBro.com